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Investor relations contacts pages

By Dominic Jones on April 17, 2002

GOOD investor relations contacts pages demonstrate companies’ accountability to their shareholders and give potential investors confidence that they have a reliable avenue to get answers to questions that might come up. Currently, fewer than 20 per cent of companies in our survey are providing credible IR contact information on their websites. Most contacts pages are [...]

Posted in Online IR, Shareholder Services | Tagged email, IR contacts, shareholder relations, shareholder services

Managing email inquiries from investors

By Dominic Jones on February 5, 2002

THERE were a few surprises in a recent study we conducted of how top companies invite and deal with email questions sent to the investor relations department. Our objective was to test how responsive these blue-chip companies are to email inquiries directed via their IR websites. We also wanted to measure the quality of the [...]

Posted in Online IR, Shareholder Services | Tagged email, investor communications, shareholder services

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