• Nicholas

    As a business reporter I can attest to the fact that shorter releases are better. Long releases clog up our systems. They make me suspicious of a company’s intentions. What are they trying to bury in the dump of information they are pushing at us?

    As for the costs companies are incurring to do this, they might as well be pissing away money.

  • http://ComMetrics.com WebUrs

    Dear Dominic, thanks for this post. Very interesting indeed but while I agree that what you call the ‘Warren Buffett way is a smart way for letting interested parties know about Quartlery results, etc.

    There is just one problem, when you click on the link given in the press release, all you get is the main page of Berkshire Hathaway.

    Considering that elsewhere you mention that you are the short attention span person (20s or so see here – Acergy S.A. gets my attention, then squanders it), it took me a bit more to find my way through this stuff to get to the detailed report.

    Would it not have been nice to give us a direct link to a page with the press release and more and somewhere an option to download the material? Of course, all giving me a chance to do it within 20 seconds :-)

    Thanks for the nice post. WebUrs

    20 of for doing this,

  • Dominic Jones

    @WebUrs,

    Yes, a direct link is better. The Progressive Corp. approach is an example. Our “model” release that we provided last year is an even better example.

  • http://www.dix-eaton.com Rob Berick

    Dominic – interesting post… I was raised that investors, ultimately, invest in two kinds of companies – the 800-pound, market-moving gorillas and the easiest to understand in a given market segment.

    Since Berkshire certainly falls into the former category,I believe it is able to put out a release of any length, on a wire service or not on a wire service, and have it tracked by investors.

    For the vast majority of other companies, shorter releases that are not easily found don’t help them win the “easiest to understand in a given market segment” battle. As you stated in a subsequent post, “IR is a competition for attention”… most companies have to work a lot harder to gain the attention that 800-pound gorillas like Berkshire enjoy.

    - Rob

  • Dominic Jones

    Rob,

    Actually, this approach would work better for a small company than a large, well-known one. The length of a release has nothing to do with visibility.

    In fact, it is more to a small company’s benefit to drive interested investors to its website than have them read the full-text on some other site. By driving investors to their site, they have an opportunity to engage those visitors with other relevant information. They can educate the visitor about their business in ways that cannot be done effectively in a news release on some external site.

    If the release is viewed only on an external site, such as Yahoo! Finance or in the investor’s inbox, the user’s next click is probably some other company’s information.

    And, of course, this approach makes more sense for smaller companies because it is less costly. Lower costs, better communication — it’s a no-brainer. And we haven’t even begun to talk about the search engine visibility benefits of this approach, something smaller companies can also benefit from.

  • http://www.dix-eaton.com Rob Berick

    Dominic – I think we’ll have to agree to disagree on this one… from where I sit, the harder you make an investor work for the information they expect to get, the less likely you’ll keep or attract them.

    - rgb

  • Dominic Jones

    Rob,

    The day one click of a mouse is “hard” is the day we all should head for the bunkers because the world as we know it will be over. I still don’t understand how longer releases are easier to find than shorter ones, but I hope you will at least put the Warren Buffett idea in front of your clients, give them the pros and cons, and let them decide.

    If it’s working for Berkshire, Progressive and even small companies like little Dundee Wealth Management, why not your clients? I realize you’re probably paid by the hour and longer releases take more hours, but someone still has to write the long release on the company’s website.

    And there’ll be scope to do some interesting things on the companies’ websites that they cannot afford to do now because they’re blowing big chunks of their budgets on wire releases of dubious value. With the savings they’ll realize from the shorter wire service release, they could do a short video highlights package to go along with their earnings release.

    That’d be better than plain old text don’t you think? Don’t you think investors would find that more appealing and easier to digest? I’m just putting the ideas out there, do with them what you will.

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  • http://www.dix-eaton.com Rob Berick

    Dominic – Now, now, big fella, no need to get pissy just because I disagree with your opinion (my mistake, I thought blogging was about the free sharing of ideas…)

    I don’t disagree that the Web is a powerful IR tool that is horribly under utilized by most companies… if you read my blog, you’d know that about me.

    All I am saying is that from my experience – which includes both time as an IRO and as a consultant – investors don’t want to look for information (one click or not), they want to have the information given to them, they want you tell connect the dots for them… they want you to clearly state your value proposition for them… there are too many choices and not enough time for companies to let the numbers speak for themselves.

    Berkshire and Progressive are household names so they can get away with it – there might even be a small cap here or there that can get away with it… but, by and large, using the earnings release to drive traffic to the Web site is not sound advice, in my opinion (which is what I get paid for, not writing releases).

  • http://www.irwebreport.com/ Dominic Jones

    Rob,

    Agree to disagree. It’s good advice. And we’re arguing about one click. Which seems rather silly. And I’ll think about what you’ve said, but right now I can’t imagine changing my mind on this.

    If I’m pissy, it’s because I’m not being compensated to share these ideas and it just pisses me off that what I’m offering for free is dismissed out hand when there’s evidence in the real world that it’s working.

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